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Session II – July 31st, 2020

July 31 @ 8:30 am - 9:15 am

How to Have That Difficult Conversation You’ve Been Avoiding at Work 

You will more often than not find yourself facing a difficult conversation or confrontation. A successful conflict conversation will always involve balancing grace and truth. Successful leaders set healthy boundaries through hard conversations.

Join Townsend Leadership Program Director, Kristi Mallory on July 31st as she teaches leaders steps to navigating difficult conversations at work.

One attendee will receive a copy of Drs. John Townsend and Henry Cloud’s How to Have That Difficult Conversation book at the end of the workshop. Attendee must be virtually present to win.

When you attend the How to Have That Difficult Conversation workshop you will learn:

            How to prepare for a difficult conversation

            How to stay focused on the issue (deal with roadblocks and rabbit trails)

            How to follow-up after a difficult conversation

            A step by step approach to a difficult conversation

A little more about the workshop:

Dr. John Townsend is a New York Times bestselling author, leadership consultant and psychologist. He has written or co-written over 30 books, selling 10 million copies.

Registration Coming Soon


July 31
8:30 am - 9:15 am
Event Category:


Webinar Session II


Kristi Mallory